Hello Jemima

To get our customers the best possible price we source products from all over the world and have different shipping times from brand to brand. For product in our warehouse we can offer same day shipping but for other sales it can take longer.

For sales with longer shipping times stock is received from the brands once the sale has finished. We do this so we can offer our members the lowest prices possible. In every case we do our best to have the stock sent as soon as possible and often sooner than estimated time frames.